TICOMM & PROMACO srl: the Industry 4.0 revolution in a small company operating in the field of fiberglass


TICOMM & PROMACO srl: the Industry 4.0 revolution in a small company operating in the field of fiberglass


The Ticomm & Promaco Group, with over 40 years of history, stands out as the only one to produce automated fiberglass-reinforced plastic (GRP) gratings, made in Italy. EUROGRATE® is its leading brand recognized throughout Europe for the production of gratings, profiles, vertical stairs, fences, guardrails, and safety products all made of fiberglass.

The group, consisting of 100 employees, including 35 in production, headquartered in Gorgonzola (MI) and a production plant in Loreo (RO), has seen a growing demand for customized projects over the years. In response to this, in 2022, it decided to expand its machinery park with 3 BIESSE machines: 2 Primus 420 + 1 Rover C FT 2248. These purchases have significantly increased the company’s productivity by taking advantage of the tax incentives of the Transition Plan 4.0 and taking the first steps towards Industry 4.0.


At Ticomm & Promaco, Orchestra installs the new digital solution for the management of company orders, SMARTCONNECTION, MES software developed by BIESSE in collaboration with the Orchestra RETUNER® product suite, to plan, progress, control, and settle machine operations in production. It is software specifically designed for small and medium-sized enterprises operating in the fiberglass sector that are not yet equipped with a digitized production management system.


The introduction of the software into the company has brought several advantages, including:

  • Reduction of paper volume and various errors such as transcription errors
  • Decrease in management times
  • Settlement, analysis, and collection of data much more precisely than before
  • Greater efficiency of the production system
  • Parameterization of all operations that were previously entirely manual

SMARTCONNECTION, used for managing production order scheduling, monitoring order progress, product traceability, quality control, analysis, and tracking of actual production times, has met the group’s expectations, prompting Ticomm & Promaco to extend SMARTCONNECTION to the entire production by interconnecting other machinery in the short term.

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